Your privacy is fundamental to how we build and operate CertiPass. This policy explains how we collect, use, and protect your information as you advance your cloud certification journey.
When you create a CertiPass account, we collect:
To personalize your learning experience and track progress, we collect:
| Data Type | Purpose | Retention |
|---|---|---|
| Practice Session Data | Track progress, identify weak areas, provide analytics | Account lifetime + 3 years |
| Question Interactions | Personalize question selection, reduce repetition | Account lifetime + 2 years |
| Time Spent | Improve study recommendations and question difficulty | Account lifetime + 1 year |
To continuously improve our practice questions, we collect your feedback on realism, difficulty, clarity, and exam similarity. This helps us maintain premium quality standards.
You can opt out of marketing communications at any time. Transactional emails (like purchase confirmations) are necessary for the service and cannot be disabled.
We work with trusted partners to deliver our services:
To provide our certification preparation services, we work with carefully selected partners who help us deliver a secure and reliable platform:
Secure hosting and data storage for your account and progress
Safe and secure handling of all payment transactions
Email delivery for account updates and notifications
We never sell your personal information to third parties. Your data is used solely to provide and improve our certification preparation services.
We take the protection of your personal information seriously and implement multiple layers of security to keep your data safe:
All your data is encrypted both when stored and transmitted
Only authorized personnel can access your information when necessary
We continuously monitor our systems for security threats
Enterprise-grade security controls protect our platform
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Professional cloud certification practice platform